Frequently asked questions

check_box

What is the Pet Tag Laser Engraving System?

It’s a complete self-service setup that lets customers personalise and engrave pet tags in under 20 seconds. The system includes the engraving machine, display stand, and starter stock — everything you need to start selling from day one.

check_box

How does the machine work?

Simply choose a tag, place it in the engraving area, and let the laser do the rest. The process is fully automatic, clean, and precise — customers can engrave their own tags in seconds.

check_box

Why laser engraving?

Unlike traditional engraving, which leaves grooves where dirt and moisture can collect, laser engraving creates a smooth, rust-free finish that lasts up to 25–30 years. It’s sharper, cleaner, and completely maintenance-free.

check_box

How fast is the engraving process?

Each tag is engraved in less than 20 seconds, making it a quick, “grab-and-go” purchase for customers.

check_box

Do I need staff to operate it?

No — the machine is fully self-service, designed for customers to use independently. It only requires a standard 240V plug socket, making setup effortless.

check_box

How many designs are available?

We currently offer over 240 unique tag designs, with new ones added regularly to match seasons, holidays, and trends — keeping your display fresh and engaging.

check_box

What are the purchase options?

You can:

Buy Outright – Pay a one-off £5,000, and the machine is yours to own outright. Choose your full height or tabletop stand, pay just £2 per tag, and enjoy a full 5-year warranty for complete peace of mind. No ongoing costs, no hassle — just a simple, long-term investment that gives you everything you need.

Machine Rental – Start for just £1,000 upfront, then £25 per week + VAT (£108.33 per month + VAT). You’re fully covered with all repairs and warranty included, and you can cancel anytime with just 4 weeks’ notice. Choose your stand (full height or tabletop) at no extra cost and pay only £2 per tag. Low upfront cost, total support, zero stress— the easy, flexible way to get going.

check_box

How much profit can I make?

Each tag costs around £2, with a recommended retail price up to £19.99, giving you roughly 80% profit per tag — all with zero staff time required.

check_box

Why choose PetsRFamily?

Our system stands out for its speed, precision, reliability, and design. It’s maintenance-free, highly profitable, and backed by nearly 30 years of industry experience.

With 240+ premium-quality tag designs and new releases for every season and event, customers will keep coming back again and again.